I’ve said it before, and I’ll say it again: I don’t hate the iPhone. but I loathe AT&T, and I loathe them because their service totally stinks. Butterfly and her kids had AT&T phones when we met, and I counted down the seconds until her contract was up and I could bring them all over to Verizon with me–About half the calls between she and I were marred by interference and outright drops, and she couldn’t get a signal on her phone in our living room–she was constantly missing calls. Even text messages sometimes wouldn’t be delivered for days at a time. When she or I send texts even today to AT&T customers, that still happens, albeit less frequently. But it still happens.
Now I really hate AT&T.
I’ve been reading for days about their legal response to Verizon’s new spate of “There’s a map for that” ads:
…and the conclusion I can draw? Someone better call a waaaaaaaaambulance for AT&T. Not only does their voice network stink, but their 3G data network is seriously outdated and hasn’t nearly kept up with its ambitious smartphone offerings–iPhone included.
And now the war is getting even uglier. Verizon has fired right back at the lawsuit–not only doubling up on its “There’s a map for that” ads (including some hilarious Christmas-themed ones), but now Engadget is reporting that Verizon’s legal team has fired a response to AT&T’s legal team–one drafted from the ground up for publication.
AT&T did not file this lawsuit because Verizon’s “There’s A Map For That” advertisements are untrue; AT&T sued because Verizon’s ads are true and the truth hurts.
In the final analysis, AT&T seeks emergency relief because Verizon’s side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T’s confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business, and the usefulness of its service to smartphone users has suffered accordingly.
Yup. The truth sure does hurt, AT&T.
Lastly, Engadget published this great editorial that debunks all the myths surrounding AT&T’s and Verizon’s data networks once and for all–and is required reading for anybody following this.
I’ll echo the sentiment of the above editorial–as well as many of the folks watching this fight with interest: Hey AT&T, instead of spending untold zillions on corporate lawyers, think maybe you outght to invest that money into, I dunno, improving your network? Maybe? Huh? Whaddaya say?
November 10th, 2011 at 8:11 pm
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