Despite what my iPhone-enabled friends might think, I don’t actually dislike the iPhone. I have made it very clear that I very much dislike AT&T, and I couldn’t care less how cool the iPhone is, I’m never going back.
The latest crop of smartphones out there on Big Red’s network: the Pre, the Pixi, the Droid (both Eris and Motorola), even my own BlackBerry Storm 2 come close, but cannot quite replicate the iPhone experience. And they certainly have not been able to replicate the runaway success of the iTunes and the App store.
In a classic understatement, a few days ago AT&T itself admitted that it had a problem with “overpenetration of the iPhone into the New York City market.” And what is really intriguing is the growing number of users out there who love their iPhone, but hate AT&T. Even more intruguing is that there are spots on AT&T’s own message boards where iPhone users are bitterly complaining about AT&T’s poor service, where some users are going as far as saying that if an alternative–any alternative–comes along, they’ll jump at it and tell AT&T to go pound sand. Yes, I know that these people can jailbreak their iPhones–and subsequently void their warranty–and switch to T-Mobile or some other GPRS/GSM carrier. But most iPhone users, it seems, aren’t willing.
The latest exclusivity-ending rumor to circulate quotes analysts saying that the iPhone will come to CDMA networks like Verizon’s as early as Summer, and that Apple is arranging its Asian supply chains to include CDMA chips into the mix. I can only hope they’re right. I would love to have an iPhone–if for no other reason than to take the “if you can’t beat ‘em, join ‘em” path. But I will never, ever, ever go back to AT&T to do it. Not ever.
I really hope AT&T’s exclusivity stranglehold on the iPhone is, in fact, ending much sooner rather than later. I wouldn’t exactly say that the arrangement is killing Cupertino, but I will go so far as to say that Apple could be selling a lot more iPhones to CDMA subscribers on Sprint and Verizon–when a customer leaves AT&T like a rat leaving a sinking ship, they have to buy a new iPhone. And a sale is a sale, no matter what; I know apple hasn’t discounted that possibility.
Ultimately, non-exclusivity could work out in everybody’s favor, actually–Cupertino could sell a lot more iPhones, and iPhone users would be spread more evenly throughout all the carriers, leveling out the traffic and relieving their burden–they wouldn’t have to work quite so hard to satisfy their remaining, loyal (albeit misguided) customer base.
